Privacy Policy

Effective Date: July 1 2025
Last Updated: August 6 2025

Welcome to Sisters Who Shine Partnership. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website [https://www.sisterswhoshine.ca] built and hosted on the Wix platform, and when you engage with our services in Calgary, Alberta.

1. Information We Collect

When you use our Website or services, we may collect the following types of information:

a. Personal Information

Your name
Email address
Phone number
Service address
Booking or inquiry details
Payment information (via third-party processors like Wix Payments, Stripe, or PayPal)

b. Non-Personal Information (Automatically Collected via Wix)

IP address
Browser type and device
Pages viewed and time spent on the Website
Referring URL or source

This information is collected via cookies, analytics tools, and Wix-hosted forms.

2. How We Use Your Information

We collect and use your information to:

Respond to your inquiries and provide cleaning services
Process and confirm bookings
Send invoices, receipts, and payment confirmations
Improve our Website and service offerings
Send service reminders or promotional offers (only with your consent)

3. How We Store and Protect Your Data

Your personal data is stored securely on Wix’s servers, which comply with international privacy and data protection standards. We implement appropriate safeguards to protect your data from unauthorized access, disclosure, or misuse.

4. Sharing Your Information

We do not sell or rent your personal information. We only share it with:

Third-party service providers (e.g., payment processors, scheduling platforms)
Legal or regulatory authorities, when required by Canadian law
Internal team members who require access to perform services

5. Use of Cookies

Our Website uses cookies and similar technologies through Wix to:

Ensure website functionality
Analyze traffic and usage patterns
Provide a better user experience

You can manage cookie settings in your browser. Note: disabling cookies may affect Website functionality.

6. Your Rights Under PIPEDA (Canada)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Request access to your personal data
Correct inaccuracies in your information
Withdraw consent to data processing
Request deletion of your data, where applicable

To exercise these rights, please email us at [Insert Your Business Email].

7. Third-Party Links

Our Website may link to external websites or booking/payment systems. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal information.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under the age of 18.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date and post the updated policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sisters Who Shine Partnership
Calgary, Alberta, Canada
Email: jennaandmxine@gmail.com
Phone: 7788365434
Website: [https://www.sisterswhoshine.ca]

Optional: Consent Statement (for forms or bookings)

By using our services or submitting your information through our Website, you consent to the collection and use of your information as described in this Privacy Policy.